Privacy Policy

At Petzoba, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information:

  • Name, email address, shipping/billing address, phone number, and payment details when you place an order or contact us.

1.2. Non-Personal Information:

  • IP address, browser type, operating system, and other technical data collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment and delivery.
  • Respond to customer inquiries and provide support.
  • Improve our website, services, and product offerings.
  • Send promotional emails, if you’ve opted in.

3. Cookies and Tracking Technologies

3.1. What Are Cookies?
Cookies are small files stored on your device that help us enhance your browsing experience.

3.2. How We Use Cookies:

  • To remember your preferences and shopping cart contents.
  • To analyze website traffic and improve functionality.

3.3. Managing Cookies:
You can disable cookies in your browser settings, but this may affect your experience on our website.

4. How We Protect Your Information

4.1. Security Measures:
We implement secure socket layer (SSL) encryption and other measures to safeguard your data from unauthorized access, alteration, or disclosure.

4.2. Payment Security:
All payments are processed through trusted third-party gateways to ensure the safety of your financial information.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Shipping carriers for delivery purposes.
  • Payment processors to complete transactions.
  • Legal authorities if required by law.

6. Your Rights

6.1. Access and Update:
You can access or update your personal information by logging into your account or contacting us.

6.2. Opt-Out:
You can opt-out of promotional emails by clicking the "unsubscribe" link in any email.

6.3. Data Deletion:
Request deletion of your data by contacting us at contact@petzoba.com.

7. Third-Party Services

We may link to external websites or services, but Petzoba is not responsible for their privacy practices. Please review their policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Users

If you are accessing our website outside the UK, please note that your data may be transferred to and processed in the UK.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our website indicates acceptance of the updated policy.

Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: contact@petzoba.com