Welcome to Petzoba! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Petzoba, you agree to comply with these terms. Please read them carefully.
1.1. Petzoba is a UK-based company offering pet products with worldwide shipping.
1.2. Contact us at contact@petzoba.com for inquiries or support.
2.1. By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
2.2. All content, including text, images, and product descriptions, is the property of Petzoba and may not be used without prior permission.
3.1. All orders are subject to availability. In case a product is unavailable, we will notify you promptly.
3.2. Payment must be made in full at checkout. We accept major credit/debit cards and other secure payment methods.
3.3. Prices are displayed in GBP and may include applicable taxes, depending on your location.
4.1. We ship worldwide. Shipping costs and estimated delivery times will be displayed at checkout.
4.2. Customs duties and import taxes may apply depending on your country and are the buyer’s responsibility.
4.3. Delays caused by customs or postal services are beyond our control.
5.1. You may return unused products in their original packaging within 14 days of delivery for a refund or exchange.
5.2. Refunds will be processed within 7 business days after the returned item is received and inspected.
5.3. Shipping fees for returns are the customer’s responsibility unless the product is defective or incorrect.
6.1. Petzoba guarantees that all products are free from manufacturing defects.
6.2. If a defect is found, contact us at contact@petzoba.com within 30 days for a replacement or refund.
7.1. Your personal information is collected and used in accordance with our Privacy Policy.
7.2. We use secure payment gateways to ensure your data is protected during transactions.
8.1. Petzoba is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
8.2. Always supervise your pets when using our products to ensure their safety.
9.1. These Terms and Conditions are governed by and construed under the laws of the United Kingdom.
9.2. Disputes arising under these terms will be resolved in UK courts.
Updates to Terms
Petzoba reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website.
Contact Us
If you have any questions about these Terms and Conditions, please email us at contact@petzoba.com.
Innovating Pet Care, One Product at a Time.
